Parking Garage and Door Operator Repair and Replacement

Like your commercial door or gate, your commercial door operator is essential to your business's efficient and successful operation. The operator contains a motor and pulleys or chains that lift and lower the door. If the operator stops working, you may not be able to use the door at all, resulting in costly downtime. Here’s what you need to know about commercial door operators and when to schedule a repair or replacement.

Commercial Door Operator Applications

Door operators are essential for numerous commercial applications, including:

  • Underground parking garages
  • Parkade doors and gates
  • Warehouse doors
  • Service bay doors
  • Sliding and swing gates
  • Trolley and side-mounted gates

Other industrial and commercial applications include auto repair shops, restaurants, fire and paramedic halls, manufacturing factories, and retail stores.

interior commercial overhead doors

Types Of Commercial Door Operators

Commercial door operators can be split into two categories: trolley and jackshaft. Where you put your operator — on a ceiling or a wall — will determine what operator you use.

  • A trolley commercial door operator is an electric lift mechanism fastened to the ceiling. It’s central to the door and is attached to a long rail. The rail has a trolley that connects to the door, enabling the unit to lift and lower the door. This type of operator is typically used for sectional doors because it raises and lowers the door by pulling and pushing it horizontally.

  • A jackshaft commercial door operator is located beside the door and uses the rotational force of several pulleys and chains to move the door. A jackshaft is common with rolling doors and those with limited headspace.

Tolley and jackshaft commercial door operators are available at different speeds and horsepower.

Should You Repair or Replace Your Commercial Door Operator?

When your commercial door operator stops working, it may be challenging to determine if you should get the unit repaired or replaced. Here are some tips to help you make an informed decision.

  • When to repair your commercial door operator. If your operator is under warranty and has light wear and tear, repairing it makes the most sense. For instance, a repair technician can quickly remedy relatively minor issues, such as a blocked photocell or skewed travel limits.
  • When to replace your commercial door operator. If a significant component of your operator fails or your unit is no longer under warranty and has undergone numerous repairs, it may be best to replace it. For example, buying and installing a new motor could cost just as much as a brand-new unit.

    Additionally, if it’s an older model with a lot of wear and tear, you may spend the money on replacing one part, only to have another part fail soon afterward.

interior view of door operator for parking entrance

Benefits Of Preventative Maintenance

Preventative maintenance is your best bet against a broken commercial door operator. Sign up for a planned maintenance program with an experienced and trustworthy commercial door company to have a technician thoroughly inspect the door. The technician will clean and lubricate the moving parts and look for minor issues that can be fixed before they become a costly repair that shuts down your operation.

With the planned maintenance plan at Creative Door Services, one of our technicians will inspect, lubricate, and adjust all the operator components, including:

  • Rail
  • Chains
  • Sprockets
  • Bearings
  • Shafts
  • Trolley
  • Clutches
  • Brakes
  • Safety devices
  • Radio receivers
  • Timers
  • Exit devices

The technician will also ensure the emergency release device is operating correctly.

Why Call Creative Door Services™ For Your Commercial Door Operator Repair

A Creative Door Services technician can repair any make or model of commercial door operator. We have a massive inventory of parts and products, and our team is on call 24/7 for any commercial door emergency. Our technicians are also safety certified, fully trained, and licensed to make any repair.

commercial truck docking bay

Commercial Door Operator Repair and Replacement In Western Canada

At Creative Door Services™, we offer businesses across Western Canada a wide range of operators for any commercial door or gate. We also provide trustworthy installation, maintenance, and repair services.

Contact us today or use our online booking service to schedule a service call with one of our experienced technicians. We have eight locations across Western Canada, including Kelowna, British Columbia; Vancouver, British Columbia; Calgary, Alberta; Edmonton, Alberta; Fort McMurray, Alberta; Regina, Saskatchewan; Saskatoon, Saskatchewan; and Winnipeg, Manitoba.


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